FAQs
- 01
Each item description does have a note on our return policy. We do not accept returns on any items as they are custom made or made to order. We also are not responsible for any damages that may occur during the shipping process. If there any issues with your items contact us . To read our full Return Policy please visit the Return Policy page.
In the case that the mistake was made by us, please reach out so that we may work on a solution.
We regret to inform customers that returns cannot be accepted for items where the damage or issues arise from failure to adhere to the guidelines outlined in our liability disclaimer. To read in better detail please visit our Liability Disclaimer page.
- 02
Your order can not be cancelled after 2 days of purchase.
If you need to alter your order you have a 2 day grace period to contact us and let us know of your changes.
If your order has been shipped and you have received a shipping email confirmation no changes to the address or order can be made.
Please be sure to also read our return policy in our FAQ section and on the item description.